Helpful information to ensure a smooth and enjoyable stay.
House Guidelines & Booking Information
Stay Guidelines
To ensure comfort, privacy, and a pleasant stay for all guests, we kindly ask that the following guidelines are observed.
Check-in & Check-out
Check-in: From 3:00 PM
Check-out: By 11:00 AM
Late check-out may be possible subject to availability:
- 1:00 PM – 6:00 PM: 50% of the daily rate
- After 6:00 PM: Full daily rate
House Guidelines
- Maximum occupancy: 8 guests
- Parents are responsible for supervising children at all times
- Staff quarters are private and not accessible to guests
- Smoking is not permitted inside the villa
(A cleaning penalty of 5,000 THB applies) - Guests are responsible for any damage or misuse of villa contents
- No excessive noise after 10:00 PM
- Events and parties are not permitted
Security Deposit
A refundable security deposit of 20,000 THB (or equivalent in another currency) is required at check-in.
The deposit will be returned upon departure, less any costs for damage or breakages.
Rates & Booking Information
Rates Include
- Complimentary baby cot & highchair (upon request)
- Wi-Fi throughout the villa
- Toiletries, towels, and bed linen
- Bed linen & bathroom towels changed every 3–4 days
- Pool towels replenished as required
- Villa hostess & maid service (8:00 AM – 5:00 PM)
- Concierge assistance
Rates Exclude
- Breakfast
(Staff can prepare breakfast; food costs are charged to the guest, plus a purchasing fee) - Airport transfers (1,000 THB per trip)
- Private chef service
- Car rental (can be arranged with full insurance)
- In-villa spa treatments (extended menu available)
Minimum Stay
- Mid season: 3 nights
- High season: 5 nights
- Peak season: 7 nights
Booking, Payment & Cancellation
- For direct bookings, payment by credit card or bank transfer is required within 7 days of date confirmation
- Cancellations 60 nights or more before arrival:
100% refund, minus a USD 100 administration and bank fee - Cancellations within 60 nights of arrival:
No refund - Non-payment by the due date will be treated as a cancellation
Final note
Rates and conditions are subject to change. Please contact us for the most up-to-date information before booking.